Reference

Your Rights and Our Legal Commitments

sattakinh operates under a clear legal framework that sets out what we collect, how we use it, and what rights you hold over your account and personal data.

Data Privacy PolicyAccount TermsCookie UsageJurisdiction ClauseContact & Requests

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What Our Legal Terms Actually Cover

sattakinh Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

Our terms govern every interaction between you and sattakinh — from the moment you create an account through every deposit, withdrawal and session you run on our platform. We collect identity and contact details necessary to verify your account, process payments via UPI, Paytm and PhonePe,

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and resolve any disputes that arise. We do not sell your personal data to third parties. Retention periods are defined by the nature of the data: transaction records are held for the period required under applicable financial regulation, while marketing preferences are held only as long
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as you keep them active. Where local law in India imposes specific obligations on data processors, we align our practice to those requirements. Any conflict between a translated version of these terms and the English text is resolved in favour of the English text.

Service availability depends on jurisdiction. It is the user's responsibility to check local law before access.

LEGAL CONTACT PATHS

How to Reach Us on Legal Matters

If you have a question about these terms, want to exercise a data right, or need to raise a formal dispute, the channels below are the right places to start. Our compliance team reviews legal requests separately from general support — use the dedicated path so your query reaches the right person without delay.

Team online

Email — Compliance Desk

Send a written request or formal query to our compliance email address. Include your registered account ID and the specific clause or right you are referencing so we can respond accurately within the required window.

Live Chat — Policy Questions

Our support agents are available around the clock. For policy clarifications that do not require a formal written response, live chat is the fastest path. Agents can escalate to the compliance team when the matter requires it.

Formal Post — Registered Address

Statutory notices, legal correspondence and written data-access requests may be sent to our registered mailing address. Include a return address and your account reference so we can respond within the legally required period.

HOW WE HANDLE THIS

Data Handling, Cookies and Account Security

Every measure listed here reflects how sattakinh actually operates its systems — not aspirational language.

Data Collection Scope

We collect only what is necessary: your name, contact details, payment identifiers for UPI or Paytm, and session logs.

Cookie Policy

Our site uses functional cookies to keep your session active and analytical cookies to understand page performance.

Account Security Practice

Passwords are hashed using current cryptographic standards. Two-factor authentication is available on every account.

Data Retention Schedule

Transaction records are held for the period mandated by applicable financial regulation.

Your Right to Request Changes

You may request correction of inaccurate personal data, a copy of the data we hold, or deletion of non-mandatory records…

Who to Contact and How

The Data Protection contact at sattakinh handles all statutory requests.

Answers to Common Legal and Policy Questions

The questions below cover the situations our account holders raise most often about data rights, account terms and policy changes. If your question is not here, contact our compliance desk directly using the channels listed on this page.

We collect your name, email address, mobile number and the payment identifiers you use — such as your UPI handle or Paytm-linked number. We also log session activity for security and fraud-prevention purposes as described in our privacy policy.

Yes. Send a written request to our compliance email with your account ID. We will compile a structured copy of your personal data and deliver it within 15 business days, consistent with applicable data-protection obligations in India.

Submit a deletion request via our compliance email. We will remove non-mandatory profile data within 30 days of verifying your identity. Transaction records required under financial regulation are held for the legally mandated period before deletion.

We share data only with the payment processors — UPI networks, Paytm, PhonePe — and verification partners strictly necessary to run your account. We do not sell personal data, and we do not share it for unrelated marketing by external companies.

Our terms specify the governing jurisdiction in the dispute-resolution clause. Access and eligibility depend on local law and are available only where local law in India permits. You should read the jurisdiction clause before using the platform.

We will post a notice on the site and, where material changes are involved, send a direct notification to your registered email before the new terms take effect. Continuing to use the account after that date constitutes acceptance of the updated terms.

Send a written notice to our compliance desk via registered post or compliance email, citing your account ID and the specific decision you are disputing. We will acknowledge receipt within 5 business days and issue a full response within 30 days.

Your Rights and Our Legal Commitments

How to Reach Us on Legal Matters

Email — Compliance Desk

Live Chat — Policy Questions

Formal Post — Registered Address

Data Handling, Cookies and Account Security

Data Collection Scope

Cookie Policy

Account Security Practice

Data Retention Schedule

Your Right to Request Changes

Who to Contact and How

Answers to Common Legal and Policy Questions

01 What personal data does sattakinh collect when I open an account?

02 Can I request a copy of all the data sattakinh holds on me?

03 How do I ask for my account data to be deleted?

04 Does sattakinh share my data with third parties?

05 Which jurisdiction's law governs my account and these terms?

06 How will I be notified if the legal terms change?

07 How do I raise a formal dispute about a decision on my account?

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